Privacy Policy

Privacy Policy for Desert Safari Dubai with Camel Riding

Introduction

Welcome to https://desert-safari-dubai-with-camel-riding.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices regarding:

  1. User Accounts: When you create an account with us, we collect account information such as your name, email address, and password.
  2. Payments and Transactions: We process payment details when you make purchases or book services on our platform, including financial information and billing addresses.
  3. Communication: This includes emails, newsletters, phone calls, and text messages (SMS) sent for marketing, support, or service updates.
  4. Data from Interactions: We track user behavior and preferences through website browsing, form submissions, surveys, and feedback sessions.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: Your name, contact details, user ID, and password.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes (for secure transactions).
  • Financial Data: Bank account information (if used for direct payments or refunds).
  • Purchase History: Products or services booked, transaction dates, and prices.
  • Mobile Device IDs: Unique identifiers from your mobile device to personalize content.
  • Location Data: GPS coordinates or address information for location-based services.
  • Feedback and Reviews: Your ratings, comments, and suggestions to improve our services.
  • Social Media Profiles: Information shared when you connect with us on social media platforms.
  • Product Preferences: Choices and selections made while browsing our website or using our apps.

Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities, such as remembering your login credentials and maintaining session data during browsing.
  • Preference Cookies: Tailoring content and functionality based on user preferences.
  • Analytics Cookies: Providing insights into website performance, user behavior, and page usage.

Users can manage their cookie choices through our Cookie Manager, allowing them to opt-out of non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • We keep account information and transaction records for financial reporting and legal compliance purposes.
  • Purchase history may be retained to personalize future recommendations and improve customer service.
  • Other data types are deleted or anonymized once their purpose is fulfilled, ensuring your privacy.

Data Security Measures

The security of your personal data is a top priority:

  • We implement industry-standard encryption protocols for secure data transmission.
  • Third-party processors adhere to strict security guidelines when handling sensitive information.
  • Regular security audits and updates ensure the protection of our systems and data.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights (depending on your jurisdiction)

As a user, you may have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you and its current use.
  • Rectification: Have inaccurate or incomplete data updated or corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data if there is no compelling reason to retain it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer at the email address provided below.

Changes to Privacy Policy

We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

  • Email: [email protected]
  • Address: Desert Safari Dubai with Camel Riding, [Your Address], [City, Country]